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	<title>The Experience is the Product</title>
	
	<link>http://www.cindyalvarez.com</link>
	<description>Writings about improving product management through best practices, delighting the consumer, and constant improvement</description>
	<pubDate>Wed, 26 Nov 2008 04:58:22 +0000</pubDate>
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	<language>en</language>
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		<title>Are you listening?</title>
		<link>http://www.cindyalvarez.com/communication/are-you-listening</link>
		<comments>http://www.cindyalvarez.com/communication/are-you-listening#comments</comments>
		<pubDate>Wed, 26 Nov 2008 04:58:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Communication]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=67</guid>
		<description><![CDATA[Are you listening?
If you&#8217;re so eager to communicate that you turn a conversation into a monologue, you&#8217;re not listening.
Recently I was interviewing a candidate who had enthusiastic, thoughtful answers &#8230; that weren&#8217;t quite relevant to our products/industry.  That was okay - I don&#8217;t expect interviewees to perfectly understand the company they&#8217;re coming into.  So I [...]]]></description>
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		<item>
		<title>Help Your Customers Succeed with Best Practices Guidelines</title>
		<link>http://www.cindyalvarez.com/best-practices/help-your-customers-succeed-with-best-practices-guidelines</link>
		<comments>http://www.cindyalvarez.com/best-practices/help-your-customers-succeed-with-best-practices-guidelines#comments</comments>
		<pubDate>Fri, 21 Nov 2008 06:30:55 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Best practices]]></category>

		<category><![CDATA[Execution]]></category>

		<category><![CDATA[best practices guide]]></category>

		<category><![CDATA[Communication]]></category>

		<category><![CDATA[deployment]]></category>

		<category><![CDATA[examples]]></category>

		<category><![CDATA[make it easy]]></category>

		<category><![CDATA[the whole product]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=65</guid>
		<description><![CDATA[If you hired a contractor to remodel your kitchen, wouldn&#8217;t you expect her to tell you about that load-bearing wall?
You don&#8217;t hire a professional just because you don&#8217;t have the hours to do some hammering and electrical wiring; you&#8217;re also hiring their experience and the knowledge they&#8217;ve built up.
A good contractor will recognize that your [...]]]></description>
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		</item>
		<item>
		<title>Products People on Twitter</title>
		<link>http://www.cindyalvarez.com/learning/product-managers-on-twitter</link>
		<comments>http://www.cindyalvarez.com/learning/product-managers-on-twitter#comments</comments>
		<pubDate>Wed, 19 Nov 2008 07:24:24 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Learning]]></category>

		<category><![CDATA[Communication]]></category>

		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=64</guid>
		<description><![CDATA[Products people on Twitter.  Haven&#8217;t seen a list with all of these people yet, so thought I&#8217;d put one together.
Missing someone?  Put it in the comments and I&#8217;ll update.


Adam Bullied
Adam Covati
Adam Edmonds
Agile Artem
Alexis Kold
Amit Kumar
April Dunford
B Linker
Chris Herbert
Christian Cantrell
Christopher Cummings
Cranky Product Manager
Dan Peters
Deepesh Banerji
Doug Winnie
Gopal Shenoy
Itamar
Jack Vinson
Jason Brett
Jason Goldman
Jeff Lash
Jimmy Healey
Jon Henshaw
Jonathan Coffman
Katin Miller
Kristian Rickard
Larry [...]]]></description>
		<wfw:commentRss>http://www.cindyalvarez.com/learning/product-managers-on-twitter/feed/</wfw:commentRss>
		</item>
		<item>
		<title>Who I Am = What You Say</title>
		<link>http://www.cindyalvarez.com/communication/who-i-am-what-you-say</link>
		<comments>http://www.cindyalvarez.com/communication/who-i-am-what-you-say#comments</comments>
		<pubDate>Wed, 12 Nov 2008 02:27:37 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Communication]]></category>

		<category><![CDATA[Presenting]]></category>

		<category><![CDATA[audience]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=62</guid>
		<description><![CDATA[


How much of what you say do you think your audience listens to?

I&#8217;m a user experience designer.  I&#8217;m going to notice that you never mention user testing or user feedback as you talk about your product redesign.


I&#8217;m a business development stakeholder.  The longer you wait to put ROI numbers behind those impressive-sounding features you&#8217;re talking [...]]]></description>
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		</item>
		<item>
		<title>Well, now I HAVE to click on it…</title>
		<link>http://www.cindyalvarez.com/promotion/well-now-i-have-to-click-on-it</link>
		<comments>http://www.cindyalvarez.com/promotion/well-now-i-have-to-click-on-it#comments</comments>
		<pubDate>Mon, 03 Nov 2008 21:47:22 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Promotion]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=59</guid>
		<description><![CDATA[
Who could resist finding out what &#8220;a bunch of stuff&#8221; is?
]]></description>
		<wfw:commentRss>http://www.cindyalvarez.com/promotion/well-now-i-have-to-click-on-it/feed/</wfw:commentRss>
		</item>
		<item>
		<title>The Experience is the Brand</title>
		<link>http://www.cindyalvarez.com/best-practices/the-experience-is-the-brand</link>
		<comments>http://www.cindyalvarez.com/best-practices/the-experience-is-the-brand#comments</comments>
		<pubDate>Mon, 03 Nov 2008 13:54:58 +0000</pubDate>
		<dc:creator>admin</dc:creator>
		
		<category><![CDATA[Best practices]]></category>

		<category><![CDATA[Decisionmaking]]></category>

		<guid isPermaLink="false">http://www.cindyalvarez.com/?p=58</guid>
		<description><![CDATA[Two weeks ago, Nike saw their 5th annual Nike Women&#8217;s Marathon - their feel-good, fund-raising, female-empowerment branding event - turn into a bit of a publicity nightmare.
There were over 20,000 competitors in Sunday&#8217;s Nike Women&#8217;s Marathon in San Francisco. And 24-year-old Arien O&#8217;Connell, a fifth-grade teacher from New York City, ran the fastest time of [...]]]></description>
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